PHARMACY
HALO
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Report a
problem.
This is the Pharmacy Halo support channel. Fill in the details below and it goes straight to our team — for quick questions you can still ask Cherub in the Hub or call us.
Pharmacy name
*
Your name
*
The best person for us to follow up with.
How do we get back to you?
*
Phone, email, or both — at least one, whichever suits you.
Which app is affected?
*
Quda
MediDrop
HaloPay
HaloText
DocLink
Webbit
Zephyr Claims
Hub
?
Not sure / Something else
Briefly describe what's happening
*
How urgent is it?
*
Not urgent
A question, an idea, or something that could be better. Nothing's stopping you working.
Minor
Something's misbehaving, but you've got a way around it for now.
Major
Something you rely on daily has stopped working and it's slowing the team down.
Critical
You can't serve patients — deliveries, payments or packs are blocked right now.
Company
Send support request
